247Rep can answer missed or overflow calls, greet the lead, ask simple qualifying questions, and capture the details your team needs before following up. The goal is to keep the conversation moving until an agent can step in.

Yes. After a call or inquiry, 247Rep can send quick SMS and email follow-ups with next steps, appointment options, and helpful reminders so leads do not go cold while they are still interested.

Yes. The assistant can help cover multiple incoming calls at the same time, which is useful during busy showing days, open house weekends, new listing launches, or after-hours lead spikes.

No. You can keep your existing number. 247Rep can work in the background through call forwarding, so you can still answer calls as usual. If you miss a call, are busy, or it is after hours, 247Rep steps in to respond, capture lead details, and send follow-up. We can also set up a dedicated number for listings, ads, or open house campaigns if you want campaign tracking.

Most setups start with a practical review of your lead sources, common questions, follow-up style, and booking process. The exact timing depends on your tools and workflow, but the process is designed to be straightforward and guided.

In many cases, yes. 247Rep can be set up around the CRM and contact tools your team already uses. During setup, we review where leads should go, what fields matter, and how handoffs should be organized.

No. 247Rep is built to support agents, not replace them. It handles the first response, captures details, and keeps leads warm so agents can spend more time on the conversations that need their judgment, relationship skills, and local expertise.